Privacy Policy
Last updated: 29 April 2026
Who We Are
This website is operated by Big Box Art Limited, a company registered in England and Wales (company number 11405407), with registered office at Jactin House, 24 Hood Street, Manchester, M4 6WX. If you have any questions about this policy, please contact us at hello@bigboxart.co.uk.
Information We Collect
When you place an order through one of our marketplace storefronts (eBay, Amazon, Wayfair, or our own websites) or contact us directly, we may collect:
- Name
- Billing and delivery address
- Email address
- Telephone number
- Order details
We may also collect website usage data through cookies and analytics tools when you visit our websites.
Payments
We do not process payments through this website. All purchases are completed through our marketplace partners (eBay, Amazon, Wayfair) or our direct-to-consumer brand websites, each of whom handles payment processing under their own privacy and security terms. We do not receive or store full payment card details.
Cookies & Analytics
Our websites may use essential cookies required for site functionality, and analytics cookies to help us understand how visitors use our pages. Analytics data may include anonymised information such as pages visited, time spent on site, and device type. You can manage cookie preferences through your browser settings.
Data Sharing
We may share your data with:
- Our marketplace partners (eBay, Amazon, Wayfair) for order fulfilment
- Our print and fulfilment partners for order production and delivery
- Our shipping carriers for order despatch and tracking
- Professional advisers (e.g. accountants) where necessary
- Legal authorities where required by law
We do not sell or rent your personal data.
Data Retention
We retain order and transaction data for accounting and legal purposes in accordance with UK regulations (typically 7 years). Marketing data is retained only while relevant or until you unsubscribe.
Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion where appropriate
- Object to processing
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, contact us at hello@bigboxart.co.uk.
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure.
Changes to This Policy
We may update this Privacy Policy from time to time. The most recent version will always be available on this page.